I get the same "No Document" message when I try to open IS2 images taken with a Fluke Model Ti25.
I am not going to go out and buy a new infrared camera just to use this software.
I am going to give it three stars just because it looks like good software when working with the sample images. I dont think it would take much effort to make it support more models.
Zmanvortex about Fluke SmartView Mobile